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View allFAQs
Yes! We offer Free Delivery on every order across the UK via Royal Mail and DPD. All orders come with fast, reliable, and free carriage as standard.
Yes, you can return your items within 30 days of receipt.
You can track your parcel by entering your Order Number or Email/Phone Number on our 'Track Your Order' page. Once you’ve entered your details and clicked 'Track', you will be able to see the current status of your delivery.
We provide detailed size guides on every product page. If you’re unsure, our team is happy to help you find the perfect fit —simply get in touch via email.
Orders are processed quickly and dispatched with reliable carriers. Once dispatched, you’ll receive a tracking link so you can follow your delivery every step of the way.
Have a question or need advice? Please don’t hesitate to get in touch — we’re here to help.
Customer Care Hours:
Mon – Fri: 09:00 – 18:00 (GMT)
📩 Support@flow-bloom.com
A LEGACY OF PASSION: OUR SEASONAL CELEBRATION
Three generations, one shared passion. From grandmother to mother, and mother to daughter, our family legacy is forged in every bespoke piece we create. We handcraft more than just jewellery; we craft timeless heirlooms to celebrate your story, lovingly passed down from our family to yours.